Guarantee, Policies & Contact
The Perfect Wood Grain Mastery 60 day, no hassle return policy
- If for any reason you do not –feel completely satisfied, happy and content with Perfect Wood Grain Mastery wood grain faux finishes course, return it within 60 days of purchase for a full refund.
Credit Card Processing
As of March, 2013, I’m using DPD: Digital Product Delivery. These guys do an amazing job of building easy-to-use shopping carts for websites and their system includes Stripe integration. DPD will make sure that every step of your transaction at PerfectWoodGrain.com will be totally secure.
Stripe offers an ultra-safe processing method for Master Card, Visa, American Express and Discover. You can feel totally safe and relaxed shopping at PerfectWoodGrain.com.
- I will never sell or share your email address, name or any other personal information for any reason. I profit by providing valuable information about making art, and your trust and permission are literally my most valuable assets. There is no earthly reason for me to sell your information. Thank you for your trust!
Here’s the official “California Online Privacy Protection Act Compliance” version (The most thorough Guarantee, Policies & Contact available).
What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include simple unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
23127 100th Ave SE
Kent, WA 98031
Click here to contact us via email form
Phone: 206-651-4110 (Voicemail only. Faster response via email)